Job Description
Join Express Call Solutions and get paid DAILY for your work as a Call Center Representative in Milwaukee! We're seeking energetic professionals to handle inbound customer inquiries for our Fortune 500 clients. Enjoy flexible schedules, immediate compensation, and comprehensive training. No experience necessary - we provide all tools for success. Work in our modern downtown Milwaukee facility with free parking and employee benefits.
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing inquiries, account updates, and service troubleshooting
- Meet daily performance metrics for call volume and resolution times
- Document interactions accurately in CRM systems
- Adhere to compliance protocols for data security
- Collaborate with support teams for complex issue resolution
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience preferred
- Strong typing skills (40+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with Windows OS
- Clear communication skills and positive attitude
- Reliable transportation to downtown Milwaukee location