Job Description
Launch your career with our comprehensive paid training program for entry-level call center professionals! ConnectSolutions Inc. is seeking motivated individuals in San Antonio to join our dynamic customer support team. No experience necessary – we provide all training needed to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using proprietary software systems
- Document interactions accurately in CRM databases
- Meet daily performance metrics and quality standards
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and willingness to help others
- Reliable transportation to our San Antonio facility
- Ability to work flexible shifts including evenings/weekends