Job Description
Join Austin's fastest-growing customer service team! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center careers. No experience necessary – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, health benefits, and a vibrant work culture in the heart of Texas.
Why Choose Us?
- Industry-leading onboarding program
- Clear career progression path
- Modern downtown Austin workspace
- Employee wellness initiatives
- Referral bonuses for top performers
Hiring Event Details: October 25, 2023 | 9 AM - 4 PM | 4900 Research Blvd, Austin, TX 78758. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development sessions
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- No prior experience required – training provided
- Must pass background check and drug screening
- Authorized to work in the United States