Job Description
Join ConnectSphere Solutions' award-winning customer support team and launch your career in Minneapolis! We're seeking motivated individuals with no prior experience for immediate full-time positions. Enjoy competitive pay, comprehensive benefits, and a supportive environment focused on your growth. Our modern downtown office features collaborative workspaces and wellness programs. If you're a people person ready to make an impact, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Flexible availability including weekends
- Positive attitude and customer-first mindset
- Passing background check required