Job Description
Launch your career in customer service with no experience required! ConnectSphere Solutions is seeking enthusiastic individuals for our Atlanta-based call center operations. We provide comprehensive paid training to equip you with all necessary skills. Enjoy a supportive environment, competitive benefits, and clear growth opportunities within our expanding team.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using established protocols and CRM systems
- Document interactions accurately in our database
- Meet daily performance metrics for call volume and resolution time
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (30+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our Atlanta facility
- Ability to work flexible shifts including evenings/weekends