Job Description
Launch your career in customer service with ConnectCare Solutions! We're seeking motivated individuals for our Sacramento call center team – no experience required! Our comprehensive paid training program equips you with the skills to thrive in a dynamic support environment. Enjoy competitive pay, benefits, and growth opportunities while making a real difference in your community.
Why Join Us?
- Full paid training (4 weeks)
- Health, dental, and vision benefits
- Performance-based bonuses
- Clear career advancement path
- Positive team culture
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using company systems and resources
- Document interactions accurately in CRM software
- Meet daily performance metrics (handle time, quality)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and typing skills
- Clear communication (written/spoken)
- Ability to work flexible shifts
- Customer service mindset (empathy & patience)
- Reliable transportation to Sacramento office
- Pass background/drug screening
- No prior experience needed – we train!