Job Description
Join our award-winning customer service team in San Antonio! No experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for growth. Work in a supportive environment with modern facilities and benefits including health insurance and 401(k). Immediate openings available for motivated individuals ready to make an impact.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using knowledge base and escalation protocols
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and efficiency
- Collaborate with team members to improve service processes
- Participate in ongoing training and development sessions
- Adhere to compliance guidelines and company policies
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Valid government-issued photo ID
- No prior experience required – training provided