Job Description
Join our award-winning customer service team in San Antonio and launch your career without experience! We're seeking motivated individuals to provide exceptional support to our clients through inbound/outbound calls. Full paid training provided, flexible scheduling options, and rapid advancement opportunities available. No experience required – we'll teach you everything! Start earning immediately with competitive pay and benefits including health insurance, 401k matching, and paid time off. Work in a modern downtown facility with free parking and team-building activities.
Responsibilities
- Handle 50-70 daily inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding billing, products, and services
- Document interactions accurately in CRM systems
- Meet/exceed quality and performance metrics
- Collaborate with team members to resolve complex issues
- Participate in ongoing training and development programs
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency and typing ability
- Positive attitude with customer service mindset
- Ability to work flexible shifts including evenings/weekends
- No prior experience required – training provided
- Must pass background check and drug screening
- Reliable transportation to downtown San Antonio location