Job Description
Launch your career in customer service with no experience required! Customer Connect Solutions is hiring motivated individuals for our Memphis call center with comprehensive paid training. Join a supportive team where your growth is our priority. Enjoy competitive pay, benefits, and a dynamic work environment in the heart of Memphis.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution
- Collaborate with team members to improve processes
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Positive attitude and willingness to learn
- Reliable transportation to Memphis location
- No prior experience necessary - training provided