Job Description
Join our award-winning customer service team and launch your career in Columbus! We're seeking motivated individuals with no prior experience to become Call Center Representatives. Enjoy competitive pay, comprehensive training, and immediate start opportunities. Work in a dynamic environment where your voice makes a difference!
Why Choose Us?
- Free paid training program
- Health benefits and 401(k) matching
- Clear career advancement path
- Modern downtown Columbus location
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call volume, quality)
- Collaborate with team members to improve processes
- Adhere to company compliance and confidentiality policies
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- No experience required – we provide full training!
- Strong verbal communication skills in English
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and customer-first mindset
- Ability to work flexible shifts (including weekends)
- Reliable transportation to downtown Columbus office
- Must pass background check and drug screen