Job Description
Start your career with a leading telecommunications company! Join our entry-level call center team in San Jose, CA, where we value fresh talent and offer comprehensive training. This hiring event is your chance to launch a rewarding customer service career with competitive pay, benefits, and growth opportunities. No experience required—just a passion for helping others!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends