Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectCare Solutions is seeking motivated individuals for entry-level Call Center Agent positions in Atlanta, Georgia. No experience required – we provide everything you need to succeed. Enjoy competitive pay, flexible scheduling options, and opportunities for career advancement. Our supportive team environment ensures you'll thrive while helping customers across the nation.
What We Offer:
- 2-week paid training program
- Health insurance and retirement benefits
- Performance-based bonuses
- Clear career path to supervisory roles
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and service issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality)
- Collaborate with team to improve customer satisfaction
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to type 25+ WPM
- Reliable internet connection for remote work options
- Positive attitude and patience with customers
- Ability to work flexible shifts (evenings/weekends)
- No prior experience required – training provided