Job Description
Ready to launch your career in customer service? Join our exclusive hiring event for entry-level call center positions in Sacramento, CA! No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a supportive team environment. Immediate openings available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide accurate information
- Document interactions in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members on complex issues
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Clear and articulate communication skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts
- No prior call center experience required