Job Description
Launch your career with Houston Connect Solutions! We're seeking enthusiastic Entry-Level Call Center Representatives to join our dynamic team. Enjoy comprehensive paid training, competitive benefits, and growth opportunities in one of Texas' most vibrant cities. No experience required – we provide everything you need to succeed!
Why Join Us?
- Full paid training program ($15/hour during training)
- Health, dental, and vision benefits after 60 daysTuition reimbursement program
- Flexible scheduling options
- Modern downtown Houston workspace
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in company databases
- Meet performance metrics (average handle time, quality scores)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy (typing 25+ WPM)
- Clear communication skills in English
- Ability to work flexible shifts (evenings/weekends)
- Pass background check and drug screen
- Positive attitude and customer-first mindset