Job Description
Join our dynamic team as an Entry Level Call Center Representative and launch your customer service career in Kansas City! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy competitive pay, comprehensive training, and immediate start opportunities. Grow your skills in a supportive environment with clear advancement paths. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (35+ WPM)
- Positive attitude and willingness to learn
- Reliable internet connection for remote work option
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Must be authorized to work in the United States