Job Description
Join our dynamic customer service team in Milwaukee! We're hosting a no-experience-required hiring event for motivated individuals eager to launch their careers in call center operations. Enjoy competitive pay, comprehensive training, and a supportive work environment with growth opportunities. No prior experience needed – we'll equip you with all the skills needed to succeed!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and resolution times
- Collaborate with team members to enhance customer experiences
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Comfortable working in a fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and willingness to learn
- Must be available for flexible scheduling