Job Description
Join our award-winning customer service team as an Entry-Level Call Center Representative in Tulsa! We're seeking passionate individuals with no prior experience to deliver exceptional customer experiences. Enjoy comprehensive paid training, career advancement opportunities, and a supportive team environment. Your journey in professional customer service starts here!
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in our customer database
- Meet daily performance metrics including call quality and resolution rates
- Collaborate with team members to share best practices
- Adhere to company policies and regulatory compliance standards
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Must pass background check and drug screening