Job Description
Launch your career in customer service with our comprehensive paid training program! Growth Horizons Inc. is seeking motivated entry-level professionals to join our dynamic team in Phoenix, AZ. No prior experience is required – we provide all the tools you need to succeed. Enjoy competitive pay, benefits, and clear advancement opportunities while delivering exceptional support to our valued clients.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and skill development
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we train!
- Strong verbal/written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- Passion for helping others
- U.S. work authorization (required)