Job Description
Launch your career in customer service with Sacramento's top employer! Join us for our exclusive hiring event on October 15th where we're seeking passionate Entry Level Customer Service Representatives. No experience required – we provide comprehensive training! Enjoy competitive pay, benefits package, and a supportive team environment. Perfect for recent graduates or career changers seeking growth opportunities in Sacramento's thriving business district.
Responsibilities
- Deliver exceptional customer service via phone, email, and live chat
- Resolve customer inquiries and concerns efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to improve service quality
- Meet performance metrics including call quality and resolution times
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude with problem-solving aptitude
- Reliable transportation to our downtown Sacramento office
- Flexibility to work occasional evenings or weekends