Job Description
Join our award-winning call center team in Indianapolis and start earning immediately! We're seeking motivated individuals for high-impact customer service roles with flexible scheduling and rapid onboarding. Perfect for career changers or those seeking immediate income without delays. Enjoy comprehensive training, performance incentives, and a supportive environment where your contributions matter.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed productivity and quality metrics daily
- Collaborate with team leads to improve processes
- Upsell products/services when appropriate
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Minimum 6 months customer service experience
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude under pressure
- Background check clearance required
- Reliable transportation to downtown location