Job Description
Join our award-winning team in Nashville as a Local Customer Service Representative with immediate daily pay opportunities! We're seeking passionate professionals to deliver exceptional support to our Tennessee community. Enjoy comprehensive paid training, flexible scheduling, and competitive benefits while building a rewarding career in customer service. No experience required—just bring your positive attitude and dedication to helping others. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions using CRM systems with precision
- Meet/exceed performance metrics (CSAT, resolution rates)
- Collaborate with cross-functional teams to improve service quality
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with MS Office and CRM software
- Ability to work flexible shifts (including weekends)
- Strong problem-solving and conflict resolution abilities
- Must pass background check and drug screen