Job Description
Join our award-winning team as a Local Customer Service Representative in sunny Orlando, Florida! We're hosting an exclusive hiring event for passionate individuals ready to launch their customer service career. No prior experience needed—just your enthusiasm and dedication to making a difference. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth is our priority.
Responsibilities
- Handle customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve billing and technical issues efficiently using CRM systems
- Document interactions accurately in our customer database
- Collaborate with support teams to resolve complex cases
- Meet performance metrics for response time and resolution rates
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals through proactive problem-solving
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional verbal and written communication skills
- Basic computer proficiency and typing speed (30+ WPM)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to our Orlando hiring event
- Positive attitude and commitment to customer satisfaction