Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking motivated entry-level professionals to deliver exceptional local support with comprehensive paid training. Enjoy competitive pay, flexible scheduling, and clear career advancement paths in a dynamic environment. Perfect for career changers or recent graduates! Apply today to start your journey with us.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues using CRM systems and knowledge bases
- Process orders, returns, and service requests accurately
- Document interactions and maintain detailed records
- Collaborate with support teams to resolve complex cases
- Meet quality and productivity metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer proficiency (typing 30+ WPM)
- Strong communication and active listening skills
- Patience and empathy when handling customer concerns
- Ability to work in a fast-paced team environment
- No prior experience required - paid training provided
- Reliable transportation to Oklahoma City location
- Positive attitude and willingness to learn