Job Description
Join our dynamic team at Atlanta Customer Solutions Inc. as a Local Customer Service Representative! We're hosting an exclusive on-site hiring event for motivated individuals ready to launch their careers in customer service. This is your opportunity to make an immediate impact in a supportive environment while serving Georgia's diverse communities. Enjoy competitive pay, comprehensive benefits, and growth opportunities within our Atlanta-based operation.
As a cornerstone of our client experience team, you'll be the voice of excellence for local residents and businesses. Our modern office features collaborative workspaces and state-of-the-art technology to ensure your success. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently using CRM systems
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to enhance service quality
- Participate in continuous training to master product knowledge
- Contribute to service improvement initiatives
- Represent the company professionally at community events
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work flexible shifts including weekends
- Excellent problem-solving abilities
- Positive attitude and empathy-driven mindset
- Valid Georgia driver's license (for local travel)