Job Description
Join our dynamic customer service team in Oklahoma City and launch your career without prior experience! We're seeking enthusiastic individuals to deliver exceptional support to local clients. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. Immediate start available for motivated candidates ready to make an impact in our community.
Responsibilities
- Handle inbound/outbound calls and customer inquiries with professionalism
- Resolve customer issues using CRM systems and company protocols
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rates
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency (email, browsers, data entry)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Residency in Oklahoma City area preferred
- Passion for helping others and problem-solving