Job Description
Join our dynamic team at Apex Solutions Group as a Local Customer Service Representative and launch your career in customer support! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our Georgia-based clients. This is your opportunity to develop professional skills while making a real impact in a supportive environment.
Why Choose Us?
- Comprehensive paid training program
- Clear career advancement pathways
- Competitive benefits package (health insurance, 401k)
- Modern, collaborative workspace in downtown Atlanta
- Immediate start date available
We're looking for motivated individuals who thrive in fast-paced settings and are passionate about helping others. If you're ready to start your career journey today, apply now!
Responsibilities
- Handle inbound/outbound calls and emails from Georgia-based customers
- Resolve inquiries regarding products, services, and account information
- Maintain detailed customer records in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet daily performance metrics for quality and efficiency
- Contribute to team improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability (30+ WPM)
- Excellent problem-solving and multitasking abilities
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts (including evenings/weekends)
- Authorized to work in the United States