Job Description
Join Houston's premier call center for our exclusive night shift hiring event! We're seeking dedicated professionals to deliver exceptional customer support while enjoying competitive pay, comprehensive benefits, and a supportive team environment. This role offers stability, growth opportunities, and the chance to make a real impact in our community. Apply today and start your rewarding career journey!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding accounts, services, and technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency and typing (35+ WPM)
- Availability for flexible night shifts (10 PM - 6 AM)
- Positive attitude and resilience under pressure