Job Description
Launch your career in customer service with our industry-leading paid training program! Customer Connect Solutions is seeking motivated individuals for part-time call center roles in Tampa, FL. No experience required – we provide comprehensive training to prepare you for success. Enjoy flexible schedules, competitive pay, and opportunities for advancement. Join our dynamic team and start earning while learning!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in client databases
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with Windows OS
- Reliable transportation to our Tampa facility
- Positive attitude and willingness to learn
- Availability for evening/weekend shifts