Job Description
Join our award-winning customer service team in Charlotte, NC with PAID TRAINING and WEEKLY PAY! No experience needed – we invest in your success. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your growth is our priority. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using proprietary CRM systems and knowledge bases
- Meet/exceed performance metrics including call quality and resolution times
- Document interactions accurately in customer databases
- Collaborate with team leads to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Reliable transportation and punctuality
- Basic computer proficiency
- Customer service mindset and problem-solving abilities
- Flexible availability including evenings/weekends