Job Description
Join our exclusive Call Center Hiring Event in New York and launch your career in customer service! We're seeking motivated part-time professionals to deliver exceptional client experiences while enjoying competitive pay and flexible scheduling. No prior experience required – we provide comprehensive training!
At Customer Connect Solutions, you'll work in a dynamic environment where your contributions directly impact client satisfaction. Our modern facilities in Manhattan offer a collaborative atmosphere with growth opportunities into leadership roles. Benefit from performance bonuses, health benefits for part-timers, and a supportive team culture.
Event Details:
• Date: October 15, 2023
• Time: 10 AM - 4 PM
• Location: 350 Fifth Avenue, NYC
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Document interactions accurately in client databases
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Uphold company standards for professionalism and compliance
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer literacy (typing 30+ WPM)
- Ability to work flexible shifts (evenings/weekends)
- Problem-solving aptitude and emotional resilience
- Authorized to work in the United States
- Positive attitude with customer-first mindset
- Must attend in-person hiring event