Job Description
Launch your customer service career with paid training at CustomerConnect Solutions! We're seeking motivated part-time Call Center Representatives in Orlando to join our award-winning team. Enjoy competitive pay, flexible scheduling, and growth opportunities while making a real impact. No experience required – we provide comprehensive training to set you up for success.
Why Join Us?
- Competitive hourly pay ($16-$20)
- Free paid training program
- Health benefits for part-timers
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing, technical, and account issues efficiently
- Document interactions in CRM system with precision
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Upsell products/services during customer interactions
- Collaborate with team to improve processes
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends
- No experience required – training provided!