Job Description
Join our dynamic team at YouthConnect Solutions and kickstart your career while making a difference! We're seeking motivated teen professionals aged 16+ to provide exceptional customer service in a supportive, tech-forward environment. Perfect for students seeking flexible after-school or summer hours with on-the-job training and skill development. Enjoy a collaborative workplace that values teamwork and offers opportunities for advancement.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service processes
- Adhere to company protocols and regulatory requirements
Qualifications
- Must be 16 years or older (valid work permit required)
- High school student or recent graduate
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and ability to multitask in fast-paced settings
- Reliable transportation to our San Antonio location
- No prior experience necessary - comprehensive training provided