Job Description
Join Chicago's most teen-friendly customer service team! We're hiring motivated high school students for part-time call center roles where you'll develop real-world skills while earning competitive pay. Enjoy flexible scheduling around school hours, paid training, and a supportive environment perfect for launching your career. Gain valuable experience in communication, problem-solving, and technologyâall while making a difference in your community.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and confidentiality standards
- Participate in ongoing training and development programs
Qualifications
- Must be 16+ years old and currently enrolled in high school
- Excellent verbal communication skills in English
- Basic computer proficiency (typing, internet navigation)
- Strong problem-solving abilities and patience
- Ability to work flexible hours (evenings/weekends required)
- No prior experience neededâcomprehensive training provided
- Must pass background check and drug screening