Job Description
Join Louisville Customer Solutions as a part-time Call Center Representative and kickstart your career while still in school! We're seeking energetic teens (16+) to deliver exceptional customer experiences in a supportive, fast-paced environment. No experience needed – we provide comprehensive training!
Why Work With Us?
- Flexible scheduling around school hours
- Competitive hourly pay + performance incentives
- Free professional development workshops
- Fun team culture with teen-focused social events
- Pathway to full-time roles after graduation
Our Louisville-based team serves diverse clients with innovative solutions. Gain real-world communication skills while earning money and building your resume!
Responsibilities
- Handle inbound/outbound calls with professionalism and enthusiasm
- Resolve customer inquiries using our knowledge base system
- Document interactions accurately in CRM software
- Collaborate with team members to resolve complex issues
- Adhere to company scripts and quality standards
- Participate in bi-weekly training sessions
- Maintain positive attitude during peak call volumes
Qualifications
- Must be 16+ years old (high school students welcome)
- Excellent verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Reliable transportation to our downtown office
- Ability to work evenings/weekends (10-20 hrs/week)
- Positive problem-solving mindset
- No experience required – training provided
- Must pass background check