Job Description
Join our dynamic team as a Part-Time Customer Service Representative in sunny San Antonio! We're seeking motivated individuals with a passion for helping customers to fill immediate openings. Enjoy flexible hours, competitive pay, and a supportive work environment. Perfect for students, career-changers, or those seeking supplemental income. No weekends required!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Process orders and update customer accounts accurately
- Collaborate with team members to resolve complex cases
- Document all interactions in CRM system
- Meet daily performance metrics for quality and speed
Qualifications
- High school diploma or equivalent
- 6 months customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently and in team settings
- Basic computer proficiency with CRM software
- Available for flexible shifts (evenings/weekends optional)