Job Description
Join our award-winning customer service team as a Part-Time Customer Service Representative in Houston! We're seeking compassionate individuals to deliver exceptional support to our local community. No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Grow your skills while making a real difference in customers' lives. Apply today to start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests accurately
- Update customer records in CRM system
- Collaborate with team to improve service processes
- Maintain detailed documentation of interactions
- Meet quality and productivity targets
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to our Houston office
- Willingness to complete paid training program
- Previous customer service experience a plus