Job Description
Join Atlanta's most teen-friendly customer service team! YouthConnect Solutions is seeking energetic high school students to launch their careers in a supportive, fast-paced call center environment. Gain real-world experience while earning competitive pay with flexible after-school and weekend schedules. No prior experience needed – we provide comprehensive training to help you succeed. Build your resume, develop communication skills, and join our diverse team dedicated to making a difference in our community. Apply today and start your professional journey!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Provide accurate information about products/services using provided scripts
- Document interactions and resolve issues efficiently
- Collaborate with team members to maintain service standards
- Participate in ongoing training sessions
- Adhere to confidentiality and security protocols
- Maintain professional and friendly communication
Qualifications
- Must be 16-19 years old and enrolled in high school
- Excellent verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible hours including evenings/weekends
- Strong problem-solving abilities
- Reliable transportation to downtown Atlanta
- Positive attitude and eagerness to learn
- Previous customer service experience a plus