Job Description
Join Our Weekend Team at GlobalConnect Solutions!
We're hosting an exclusive hiring event for motivated individuals seeking weekend call center opportunities in Kansas City, MO and Illinois. Enjoy competitive pay, comprehensive benefits, and a supportive team environment designed for work-life balance. No experience required – we provide paid training!
Event Details:
📅 Date: June 22, 2024
⏰ Time: 10:00 AM - 4:00 PM
📍 Location: 945 Grand Boulevard, Kansas City, MO
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve inquiries regarding products/services using CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in compliance protocols
- Collaborate with team leads to improve service efficiency
- Adapt to changing processes and technologies
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Ability to work Saturdays and Sundays (6 AM - 10 PM shifts)
- Basic computer proficiency (typing 25+ WPM)
- Customer service mindset with problem-solving aptitude
- Reliable transportation to Kansas City event location
- Flexible schedule availability for weekends/holidays