Job Description
Join our award-winning customer service team at Customer Connect Solutions! We're hosting a hiring event for weekend call center representatives in San Antonio, TX. This is your opportunity to launch a rewarding career with competitive pay, flexible scheduling, and comprehensive benefits. No experience necessary – we provide paid training!
Why Work With Us?
- Weekend shifts (Sat/Sun 8am-8pm)
- Weekly pay with direct deposit
- Health/dental/vision insurance after 60 days
- Tuition reimbursement program
- Clear career advancement path
Responsibilities
- Handle incoming customer inquiries via phone and chat
- Resolve billing, technical, and account issues
- Document interactions using Salesforce CRM
- Meet/exceed quality metrics (CSAT, AHT)
- Collaborate with support team on complex cases
- Adhere to PCI compliance protocols
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills in English/Spanish
- Ability to type 35+ WPM
- Basic computer proficiency
- Flexible weekend availability
- Positive attitude under pressure
- No background required (training provided)