Job Description
Are you a problem solver who thrives in a focused, low-drama weekend environment? Apex Systems is seeking a dedicated Weekend IT Support Specialist to join our growing team in Chicago, IL.
Enjoy the stability of a full-time position with the flexibility and focus of a weekend schedule. We offer a competitive salary, comprehensive benefits, and a culture that values work-life balance.
Why You'll Love This Role:
- Weekend-Only Schedule: Work Friday through Sunday (or Saturday through Monday) with no interruptions during the week.
- Competitive Pay: Earn between $65,000 and $75,000 annually.
- Modern Tech Stack: Work with the latest hardware and software solutions.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for employees, resolving hardware and software issues efficiently.
- Manage and maintain IT inventory, including laptops, monitors, and peripherals.
- Perform routine system backups, updates, and security patches during off-peak hours.
- Monitor network infrastructure and troubleshoot connectivity issues remotely and on-site.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Document all help desk tickets and resolutions in the ticketing system.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent experience.
- 1-3 years of professional IT support experience.
- Strong knowledge of Microsoft Windows operating systems and Microsoft Office Suite.
- Familiarity with Active Directory and basic networking concepts (TCP/IP, DNS).
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Reliable transportation is required for occasional on-site visits.