Job Description
Are you ready to advance your career with an Immediate Start opportunity?
Apex Technical Solutions is seeking a dedicated Full-Time IT Specialist to join our team in Fresno, CA. We are looking for a proactive professional who thrives in a fast-paced environment and is available to work a Weekend Shift schedule. In this role, you will play a critical part in maintaining our infrastructure and ensuring our clients receive top-tier technical support.
We offer a competitive salary, comprehensive benefits package, and a culture that values innovation and teamwork. If you are looking for a stable, high-growth role starting immediately, apply today.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues during weekend shifts.
- Monitor server performance and perform routine maintenance to ensure system stability.
- Respond to help desk tickets and resolve technical inquiries with a focus on customer satisfaction.
- Install, configure, and upgrade workstations, printers, and network devices as needed.
- Document all incidents, resolutions, and technical procedures in our ticketing system.
- Collaborate with the team to optimize workflows and improve service delivery.
- Ensure compliance with company security policies and data protection standards.
Qualifications
- High School Diploma or GED required; Associate’s or Bachelor’s degree in Computer Science, IT, or related field preferred.
- Minimum of 2 years of experience in IT support, help desk, or a similar technical role.
- Demonstrated ability to work effectively during weekend shifts and holidays.
- Strong knowledge of Windows and Mac OS operating systems.
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Reliable transportation is required.