Job Description
Are you ready to launch your career immediately?
Apex Digital Systems is seeking a highly motivated Weekend Technical Support Specialist to join our growing team in Tucson, AZ. If you are looking for a role with immediate availability, competitive pay, and a modern work environment, we want to hear from you.
As a Weekend Support Specialist, you will play a critical role in maintaining our client’s IT infrastructure during off-hours, ensuring seamless operations and minimal downtime. We pride ourselves on a culture of innovation and rapid problem-solving.
Responsibilities
- Provide 1st and 2nd level technical support for hardware, software, and network issues.
- Troubleshoot printer malfunctions, laptop connectivity, and operating system errors.
- Monitor server health and perform routine system maintenance during weekend shifts.
- Document all technical issues and resolutions in our ticketing system (Zendesk/Jira).
- Assist in the deployment and configuration of new workstations and peripherals.
- Communicate effectively with users to explain technical concepts in simple terms.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field preferred.
- CompTIA A+ certification is a strong plus but not mandatory.
- Basic knowledge of Windows 10/11, macOS, and active directory principles.
- Strong problem-solving skills with the ability to work independently with minimal supervision.
- Excellent interpersonal and verbal communication skills.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.