Job Description
Join Our Hiring Event: Immediate Opportunities in Atlanta & Virginia
We are currently hosting a high-volume Hiring Event for dedicated Customer Service Representatives. Whether you are based in Atlanta, GA, or looking to join us in Virginia, we have immediate openings for motivated individuals ready to kickstart their career.
At Apex Talent Solutions, we prioritize talent and provide top-tier training. This is your chance to work with a dynamic team, receive competitive pay, and enjoy a supportive work environment.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a focus on high-quality service.
- Resolve customer issues and complaints efficiently while maintaining a positive demeanor.
- Accurately document customer interactions and update records in our CRM systems.
- Assist customers with account inquiries, product information, and troubleshooting steps.
- Collaborate with team leads to meet daily and weekly performance targets.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is a plus, but not mandatory for immediate hires.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer proficiency and typing skills.
- Strong communication skills and the ability to remain calm under pressure.