Job Description
Join our dynamic call center team in Albuquerque, NM! We're hosting a hiring event for motivated individuals seeking entry-level opportunities in customer service. No experience required – we provide comprehensive training to launch your career in a supportive, fast-paced environment. Enjoy competitive pay, benefits, and growth opportunities within our award-winning organization.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and resolution
- Collaborate with team members to enhance service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screen
- Must attend on-site hiring event