Job Description
Are you looking for a rewarding career in a dynamic environment where your weekends are your own, yet you make a massive impact? Apex Tech Solutions is seeking a dedicated Entry Level Weekend Support Specialist to join our rapidly expanding team in Atlanta.
At Apex, we believe in nurturing talent and providing pathways for growth. We are not just looking for someone to fill a shift; we are looking for a proactive problem-solver to join our elite support crew. Enjoy the unique flexibility of our weekend schedules while building a stable, high-income career in technology.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $22.00.
- Comprehensive paid training program with no prior experience required.
- Flexible weekend schedule that fits your lifestyle.
- Career advancement opportunities into Senior Tech roles.
We are committed to diversity and inclusion and encourage candidates from all backgrounds to apply. If you are ready to start your journey in IT support, we want to hear from you.
Responsibilities
- Provide exceptional technical support and troubleshooting for internal systems and end-users.
- Monitor system performance and respond to alerts proactively during off-peak hours.
- Maintain accurate and detailed logs of technical issues and resolutions in the CRM system.
- Collaborate with cross-functional teams to resolve complex technical inquiries and escalate when necessary.
- Conduct basic hardware diagnostics, software installations, and routine maintenance.
- Ensure a seamless and positive experience for all internal stakeholders through clear communication.
- Stay updated on the latest industry trends and company software updates.
Qualifications
- High school diploma or GED required; Associate’s degree in IT, Computer Science, or related field is a plus.
- Basic computer literacy with a working knowledge of Windows and Microsoft Office Suite.
- Excellent verbal and written communication skills with a customer-first attitude.
- Strong problem-solving abilities and attention to detail.
- Must be available to work weekends (Saturday and Sunday) with flexibility for occasional holidays.
- Reliable transportation and ability to commute to the Atlanta office.
- Self-motivated with a willingness to learn new technologies quickly.