Job Description
Join our dynamic team at Omaha Customer Service Hub! We're hosting an exclusive hiring event for immediate full-time call center positions in Omaha, NE. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Apply today and start your new career tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to improve customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency and CRM software experience preferred
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including evenings/weekends
- Must pass background check and drug screening