Job Description
Join our dynamic team as a Local Customer Service Representative in Louisville, KY! We're hiring immediately for positions with daily pay options and offering career opportunities in Florida too. No experience needed – we provide comprehensive training! Enjoy a supportive environment where your contributions are valued daily. Attend our upcoming hiring event to interview on the spot and start earning as soon as tomorrow!
Why Join Us?
- Competitive hourly pay with daily pay option
- Comprehensive paid training
- Clear career advancement paths
- Health benefits and retirement plans
- Positive team culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Upsell products/services when appropriate
- Maintain high customer satisfaction metrics
- Collaborate with team to improve service processes
- Meet daily performance targets
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability
- Problem-solving mindset and patience
- Ability to work flexible shifts (including weekends)
- No prior experience required – training provided
- Positive attitude with customer-first mentality