Job Description
Launch your customer service career with our paid training program! We're seeking motivated Part-Time Call Center Agents in Louisville, KY to join our award-winning team. No experience required—we'll equip you with all the tools needed to succeed in a supportive environment. Enjoy flexible scheduling, competitive hourly pay, and opportunities for advancement. If you're a people person with strong communication skills, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using our CRM system
- Meet performance metrics for call quality and resolution time
- Document interactions accurately in compliance protocols
- Collaborate with team members to enhance service delivery
- Complete ongoing training modules to maintain product knowledge
Qualifications
- High school diploma or equivalent required
- Exceptional verbal communication skills
- Ability to navigate multiple software systems simultaneously
- Strong problem-solving and conflict resolution abilities
- Flexible availability including evenings/weekends
- Previous call center experience preferred but not required
- Type minimum 35 WPM with high accuracy