Job Description
Join our award-winning call center team and kickstart your career today! Ohio Customer Solutions is seeking energetic Part-Time Call Center Representatives for immediate openings in Columbus. Enjoy flexible scheduling, competitive pay, and comprehensive training while delivering exceptional customer experiences.
What We Offer:
- Flexible part-time shifts (evenings/weekends available)
- Starting pay of $12.50/hr with performance-based increases
- Free parking and modern downtown workspace
- Health benefits eligibility for part-timers
- Clear career advancement path
Be part of a dynamic team that values your growth and well-being. Apply now and start earning in as little as 3 days!
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service/call center experience
- Exceptional verbal communication skills
- Ability to type 35+ WPM
- Strong problem-solving abilities
- Basic computer proficiency (Windows, CRM software)
- Availability for flexible shifts (including weekends)