Job Description
Are you looking for weekend flexibility and a rewarding career in customer service? Join us for an exclusive Hiring Event in San Jose! We are actively seeking dedicated professionals to join our dynamic team.
At Apex Customer Care Solutions, we pride ourselves on delivering exceptional support to our clients. Whether you are a seasoned professional or just starting your career, we offer a supportive environment where you can thrive.
Why Join Us?
- Competitive hourly rate ($18 - $22/hr)
- Flexible weekend shifts
- Comprehensive training programs
- Opportunities for career advancement
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints with empathy and efficiency.
- Update customer records accurately in the CRM system.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain a high level of professionalism and product knowledge.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a call center or customer service role is preferred.
- Strong verbal communication and active listening skills.
- Proficiency in basic computer applications and typing.
- Ability to work weekends, holidays, and rotating shifts.